HUAMI PRIVACY POLICY

 

Effective January 20th, 2021: Please take a moment to familiarize yourself with our new privacy policy and let us know if you have any questions.

 

PURPOSE

We have updated the Privacy Policy to provide details on how we manage your personal information for products and services provided by Anhui Huami Information Technology Co., Ltd. ("HUAMI", "we", "our" or "us"). This Privacy Policy also applies to personal information that is processed by us in the course of our business, including on our mobile applications, services, products, such as the STF Sleep Research APP and its bundled devices like Amazfit Health Watch and Amazfit Arc. All individuals whose responsibilities include the processing of personal information on behalf of HUAMI are expected to protect that data by adherence to this Privacy Policy.

 

OUR COMMITMENT TO YOU

The Privacy Policy is designed with you in mind, and it is important that you have a comprehensive understanding of and confidence in our personal information collection and usage practices of any personal information provided to HUAMI.

 

In this Privacy Policy, "personal information" means any information relating to an identified or identifiable natural person. Such personal information may include, but is not limited to the information you provide to us or upload and information we obtain through your devices as described below.

 

We are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws. We are equally committed to ensuring that all our employees and agents uphold these obligations.

 

Ultimately, what we want is the best for all our users. Should you have any concerns with our data handling practice as summarized in this Privacy Policy, please contact privacy@huami.com. If your questions are not adequately addressed, you may then contact our Data Protection Officer at DPO@huami.com to address your specific concerns.

 

TRANSPARENCY/NOTICE: WHAT INFORMATION IS COLLECTED AND HOW WE USE IT

The types of personal information we may collect (directly from you or from third party sources) and our privacy practices depend on the nature of the relationship you have with us and the requirements of applicable law. Some of the ways that we may collect personal information include:

We endeavor to collect only that information which is relevant for the purposes of processing.

 

TYPES OF INFORMATION COLLECTED

 

 

HOW THE PERSONAL INFORMATION IS USED

We acquire, hold, use and process personal information for a variety of business purposes including for providing services and/or products to you, to respond to information requested and to fulfill legal compliance on our part under applicable laws. We may also process and disclose personal information to our affiliated companies (which are in the communications, social media, technology and cloud businesses) and to Third Party Service Providers for the purposes stated in this Privacy Policy.

 

 

 

 

 

 

 

 

 

 

COOKIES AND OTHER TECHNOLOGIES

We, as well as our Third Party Service Providers that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. We use Technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a "device") that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools, and to recognize you across devices.

 

 

 

 

 

THIRD PARTY WEBSITES, SOCIAL MEDIA PLATFORMS AND SOFTWARE DEVELOPMENT KITS

Our site may contain links to other websites and other websites may reference or link to our site, products or other services. These other domains and websites are not controlled by us, and we do not endorse or make any representations about third-party websites or social media platforms. We may use third party APIs and/or software development kits (“SDKs”) as part of the functionality of our products and services. APIs and SDKs may allow third parties (including advertisers) to collect your personal information to provide services and content that is more relevant to you.

We encourage you to read the privacy policies of each and every website and application with which you interact. We do not endorse, screen or approve and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

Our services may include publicly accessible blogs, community forums, or private messaging features. The site and our other services may also contain links and interactive features with various social media platforms (e.g., widgets). If you already use these platforms, their cookies may be set on your device when using our site or other services. You should be aware that personal information which you voluntarily include and transmit online in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum may be viewed and used by others without any restrictions. We are unable to control such uses of your information when interacting with a social media platform, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes.

 

HOW WE SHARE YOUR INFORMATION

We may disclose your personal information on occasion to third parties (as described below) in order to provide the products or services that you have requested.

Disclosure may be made to Third Party Service Providers and affiliated companies listed in this section below. In each case described in this section, you can be assured that HUAMI will only share your personal information in accordance with this Privacy Policy and the EULA. HUAMI will engage sub-processors for the processing of your personal information. You should know that when HUAMI shares your personal information with a Third Party Service Provider under any circumstance described in this section, HUAMI will contractually specify that the third party is subject to practices and obligations to comply with applicable local data protection laws. HUAMI will contractually ensure compliance by any Third Party Service Providers with the privacy standards that apply to them in your home jurisdiction.

 

ONWARD TRANSFER: SHARING WITH OUR GROUP, THIRD PARTY SERVICE PROVIDERS AND OTHERS

In order to conduct business operations smoothly in providing you with the full capabilities of our products and services, we may disclose your personal information from time to time to other HUAMI affiliated companies (in communications, social media, technology or cloud businesses). We may also share your information as described in this Privacy Policy with our Third Party Service Providers, to comply with legal obligations, to protect and defend our rights and property or with your permission.

Our Third Party Service Providers include, without limitation, our mailing houses,  telecommunications companies, data centers, data storage facilities, customer service providers. Such Third Party Service Providers will be processing your personal information on HUAMI’s behalf or for one or more of the purposes listed herein.

 

 

 

 

 

 

SECURITY SAFEGUARDS

HUAMI’S SECURITY MEASURES

We are committed to ensuring that your personal information is secure, and we will take all practicable steps to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure, and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

In order to prevent unauthorized access, disclosure or other similar risks, we have put in place reasonable administrative, technical and physical controls and procedures to safeguard and secure the information we collect from your using of HUAMI products and services and on HUAMI websites. We will use all reasonable efforts to safeguard your personal information.

For example, when you access your Account, you can choose to use our two-step verification process for better security. When you send or receive data from your HUAMI device to our servers, we make sure they are encrypted using Secure Sockets Layer ("SSL") and other algorithms.

All your personal information is stored on secure servers that are protected in controlled facilities. We classify your data based on importance and sensitivity, and ensure that your personal information has the highest security level. We make sure that our employees and Third Party Service Providers who access the information to help provide you with our products and services are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations. We have special access controls for cloud based data storage as well. All in all, we regularly review our information collection, storage and processing practices, including physical security measures, to guard against any unauthorized access and use.

By using our products and services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the site or through the product or service and/or by sending an e-mail to you. You may have a legal right to receive this notice in writing.

 

WHAT YOU CAN DO

 

YOUR PRIVACY RIGHTS

OPT-OUT (RIGHT TO RESTRICT PROCESSING)

You have the right to opt out of certain uses and disclosures of your personal information (or opt-in in some jurisdictions). Where you have consented to HUAMI’s processing of your personal information or sensitive personal information, you may withdraw that consent at any time and cease further processing by contacting HUAMI. In order to provide our services to you, we will ask you to provide personal information that is necessary to provide those services to you. If you do not provide your personal information, we may not be able to provide you with our products or services. Even if you opt-out, we may still collect and use information under certain exceptions such as providing you with a product or service; meeting our legal obligations; detecting and preventing security incidents, misuse and fraud; auditing, research, analytics and measurement; verifying and maintaining the quality or safety of services and devices; identifying and repairing errors and bugs; and other notified or expected purposes. We may also send you certain non-promotional communications regarding HUAMI and our products and services, and you will not be able to opt out of those communications (e.g., communications regarding updates to our Terms or this Privacy Policy).

 

Mobile devices

HUAMI may occasionally send you push notifications through our mobile applications with version updates and other notices that may be of interest to you. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device. HUAMI may also collect location-based information if you use our mobile applications. You may opt-out of this collection by changing the settings on your mobile device.

 

“Do Not Track”

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

 

Cookies and Interest-Based Advertising

As noted herein, you may stop or restrict the placement of cookies and other technologies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt out of certain mobile ads via their device settings.

The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, or http://www.youronlinechoices.eu/ and www.aboutads.info/choices/.

To be clear, cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted-out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt-out on each device. Advertisements on third party websites that contain the Ad Choices link and that link to this Privacy Policy may have been directed to you based on anonymous, non-personal information collected by advertising partners over time and across websites. These advertisements provide a mechanism to opt-out of the advertising partners’ use of this information for interest-based advertising purposes.

 

ACCESSING OTHER FEATURES ON YOUR DEVICE

Our applications may need access to certain features on your device such as Wi-Fi network status. This information is used to allow the applications to run on your device and allow you to interact with the applications. At any time you may revoke your permissions by turning these off at the device level and/or contacting us at privacy@huami.com

 

CONTROLLING SETTINGS FOR PRODUCTS AND SERVICES

HUAMI recognizes that privacy concerns differ from person to person. Therefore, we provide examples of ways HUAMI makes available for you to choose to restrict the collection, use, disclosure or processing of your personal information and control your privacy settings:

If you have previously agreed to us using your personal information for the abovementioned purposes, you may change your mind at any time through your device or privacy settings as described above. If you have any questions, please email us at privacy@huami.com.

 

RETENTION POLICY

HUAMI retains personal information we receive as described in this Privacy Policy for as long as you use our products and services or as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information.

If further processing is for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes according to the applicable laws, the data can be further retained by Huami even if the further processing is incompatible with original purposes in certain jurisdictions.

 

ACCESS, UPDATING, CORRECTING OR ERASURE YOUR PERSONAL INFORMATION

 

 

 

 

 

WITHDRAWAL OF CONSENT

If you have previously provided us consent to use your personal information, you may withdraw your consent by submitting a request. This may be done by sending an e-mail to privacy@huami.com. We will process your request once we have verified your identity and within a reasonable time from when the request was made, subject to applicable law.

 

TRANSFER OF PERSONAL INFORMATION OUTSIDE OF YOUR JURISDICTION

To the extent that we may need to transfer personal information outside of your jurisdiction, whether to our affiliated companies (which are in the communications, social media, information technology, and cloud businesses) or Third Party Service Providers, we shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You will have the right to be informed of the appropriate safeguards taken by HUAMI for this transfer of your personal information.

 

HUAMI may use overseas facilities operated and controlled by HUAMI to process or back up your personal information. All personal information collected via or by HUAMI may be stored in the United States. Currently, HUAMI has data centers in China, Germany, Russia, Singapore, India and United States. These overseas jurisdictions may or may not have in place data protection laws which are substantially similar to that in your home jurisdiction. You have understood that the risks under applicable data protection laws are different and we may transfer to and store your personal information at our overseas facilities However, this does not change any of our commitments to safeguard your personal information in accordance with this Privacy Policy. Your personal information may be accessible to law enforcement or other authorities pursuant to a lawful request. By providing information to HUAMI, you consent to the storage of your personal information in these locations.

 

MINORS/CHILDREN’S PRIVACY

Our products and services are not directed to children under 16 (and in certain jurisdictions under the age of 13) years of age. If you are under the age of 16 (and in certain jurisdictions under the age of 13), you must have your parent’s permission to access the products and services. HUAMI urges parents to instruct their children never to give out their real names, addresses, or phone numbers, without parental permission, when online.

HUAMI does not seek or intend to seek to receive any personal information from minors. Should a parent or guardian have reasons to believe that a minor has provided HUAMI with personal information without their prior consent, please contact us to ensure that the personal information is removed and the minor unsubscribes from any of the applicable HUAMI services. If we learn that we have collected any personal information from children under 16 (and in certain jurisdictions under the age of 13) and we do not obtain permission from a parent, we will promptly take steps to delete such information and terminate the minor’s account.

 

UPDATES TO THE PRIVACY POLICY

We keep our Privacy Policy under regular review and may update this privacy policy to reflect changes to our information practices. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you use the products or services after the updated Privacy Policy is posted. If, at any point, you do not agree to any portion of the Privacy Policy then in effect, you must immediately stop using the products and services. If we make material changes to our Privacy Policy, we will notify you by email (sent to the e-mail address specified in your account) or post the changes on all the HUAMI websites or through our software, so that you may be aware of the information we collect and how we use it. Such changes to our Privacy Policy shall apply from the effective date as set out in the notice or on the website. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of products and services on the websites, mobile phones and/or any other device will be taken as acceptance of the updated Privacy Policy. Before we use personal information for any new purpose not originally authorized by you, we will endeavor to provide information regarding the new purpose and give you the opportunity to opt-out. Where your consent for the processing of personal information is otherwise required by law or contract, HUAMI will endeavor to comply with the law or contract.

 

CALIFORNIA PRIVACY RIGHTS

This section of the Privacy Policy applies solely to visitors, users, and others who reside in the State of California.

The California Shine the Light law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. HUAMI does not share personal information with third parties for their own marketing purposes.

 

Personal Information We Collect & Share Under the CCPA

We adopt this section to comply with the California Consumer Privacy Act of 2018 (“CCPA”).  Any terms defined in the CCPA have the same meaning when used in this notice.

We collect personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household as described both above (in detail) and below. Personal information does not include: publicly available information from government records; de-identified or aggregated consumer information; or information excluded from the CCPA.

 

Your Rights and Choices

To exercise your privacy rights as described above. please submit a verifiable consumer request to our Email: privacy@huami.com by emailing us. Please note that only you, or a person who you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

We will not discriminate against you for exercising any of your CCPA rights.

You may also opt out of the sharing or “sale” of Personal Information by clicking the “Do Not Sell My Info” link consistent with applicable law. While there are many positive aspects of the CCPA, California’s definition of “sale” includes transfers such as sharing information between affiliated companies that ordinarily may not be thought of as a “sale” in the traditional sense of the word such as serving you an ad about a new product.

The table lists the categories of personal information we have collected from California consumers and disclosed for a business purpose or as part of a sale within the last twelve (12) months.

CCPA Categories of Personal Information Collected:

For a business purpose

 

As part of a “sale”

Identifiers such as alias, unique personal identifier, online identifier, email address, account name or other similar identifiers.

Yes

Yes

Personal information categories described in the California Customer Records statute.

Yes

Yes

Commercial information such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

No

No

Biometric Info such as an individual’s physiological, biological, or behavioral characteristics, that can be used, singly or in combination with each other or with other identifying data, to establish individual identity. Biometric information includes, but is not limited to, and sleep, health, or exercise data that contain identifying information.

Yes

Yes

Internet or other electronic network activity information such as information regarding a consumer's interaction with a website, application, .

Yes

Yes

Geolocation such as physical location or movements.

Yes

Yes

 

Categories of Sources

We obtain the categories of personal information listed above from the categories of sources such as: you and your devices; our business partners or their agents; our website, applications, devices and services; and from third-parties that interact with us in connection with our products and services.

 

Business Purposes

 

 

 

 

 

 

 

Categories of Third Parties

We disclose your personal information for a business purpose to the following categories of third parties: our affiliates; Internet service providers; data analytics providers; government entities; operating systems and platforms; service providers such as entities who provide: IT and related services; information you have requested; customer service activities; and our products and services; and/or third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.

 

THIRD PARTY TERMS AND CONDITIONS

Our Privacy Policy does not apply to products and services offered by a third party. HUAMI products and services may include third parties’ products, services and links to third parties’ websites. When you use such products or services, they may collect your information too. For this reason, we strongly suggest that you read the third party’s privacy policy as you have taken time to read ours. We are not responsible for and cannot control how third parties use personal information which they collect from you. Our Privacy Policy does not apply to other sites linked from our services.

 

OUR APPROACH TO MANAGE YOUR PERSONAL INFORMATION UNDER GDPR

If you are a European Union user under GDPR, HUAMI will provide a systematic approach to managing personal information through our people, management processes and information systems by applying a risk management methodology. According to the GDPR, for instance, (1) HUAMI set up a Data Protection Officer (DPO) in charge the data protection, and the contact of the DPO is dpo@huami.com, (2) HUAMI designated a representative in Europe, a professional attorney with data protection experience, and the contact of representative is representative.huami@herrero.es and (3) a procedure for conducting data protection impact assessments.

 

REDRESS/COMPLIANCE AND ACCOUNTABILITY

If you have any questions about our privacy practices or this Privacy Policy, please contact HUAMI by email at privacy@huami.com. We will address your concerns and attempt to resolve any privacy issues in a timely manner.

 

CONTACT US

If you have any comments or questions about this Privacy Policy or any questions relating to HUAMI’s collection, use or disclosure of your personal information, please contact us at the address below referencing "Privacy Policy":

 

Anhui Huami Information Technology Co., Ltd.

7/F, Building B2, Huami Global Innovation Center, No. 900 Wangjiang West Road, High-tech Zone, Hefei City, China.

Email: privacy@huami.com

 

Thank you for taking the time to understand our Privacy Policy.